24/7 OPERATIONS CENTER
7th St. cor. F.B. Harrison
Pasay City, Philippines
T E L E P H O N E
833.6992 (833.OWWA)
+632.8917601 - 24
G l o b e   HOTLINE 2917
Press 3 for OWWA
M o b i l e   SMS / TXT
(+63917.TXT.OWWA)
E - M A I L
opcenter@owwa.gov.ph
owwa_opcenter@yahoo.com

The OWWA Citizen’s Charter is adopted in the interest of the service and in compliance with R.A. 9485, otherwise known as the Anti-Red Tape Act of 2007 (ARTA).

OWWA Administrator Carmelita S. Dimzon has directed all OWWA employees to comply with the guidelines.

Click here to read more.

Please follow this link to view the OWWA Citizen’s Charter in pdf format.

Click on the following link to open our Downloads Page containing a list of OWWA Forms and other information material.

Most of the material are in PDF format. A PDF viewer, such as Adobe Acrobat Reader, is needed. That page will open in a new window.

DOLE, The Department of Labor and Employment

POEA, the Philippine Overseas Employment Administration

This is the link to the page containing the latest bidding, procurement requests and other announcements

We'd like to know what you think about OWWA, the work that we do, and relevant OFW issues and concerns. Click here to visit our FEEDBACK Page. All communication will be treated with strict confidentiality.

44 seafarers are repatriated from Miami

February 25, 2010 – Forty four seafarers repatriated by the Overseas Workers Welfare Administration from Miami, Florida, arrived Thursday morning via Philippine Airlines flight PR 103.

OWWA Administrator Carmelita S. Dimzon reported to acting Labor Secretary Romeo Lagman that the 44 had sought Philippine government assistance to be repatriated from Miami.

The owner of the casino ship MV Palm Beach Princess fell behind payment of salaries and refused to obtain plane tickets for its foreign crew members. The company claimed bankruptcy in September 2009, and threatened to divert the crew to Haiti where the ship would be furloughed.

“The Philippine government responded to the workers’ request to help in negotiations because they will be left on their own once they get to Haiti,” Dimzon disclosed.

“They faced uncertainty in Haiti because the shipowner was already delinquent with payment of salaries and declined to provide plane tickets home.”

Upon instructions of acting Sec. Romeo Lagman, OWWA moved swiftly to repatriate the workers.

Within 14 days after the Philippine government received their request for assistance, OWWA overseas staff successfully negotiated the extension of their US transit visas to avoid their detention and to allow them to fly home through the Miami-Los-Angeles-Honolulu route.

Administrator Dimzon said also that negotiations in Miami with the shipowner resulted in a commitment that the Princess would pay all unpaid salaries and pay back OWWA for advancing the fares.

The Princess is docked temporarily in Miami. Many of its crew went on strike over deteriorating working conditions and salary issues in December 2009. The shipowners denied reports of pay issues.

OWWA, said Dimzon, has moved for the suspension by the Philippine Overseas Employment Administration (POEA) of the local manning agency that recruited the crew for reneging on its responsibility and refusing to repatriate the seafarers.

OWWA and POEA always act in close coordination to assist OFWs, she pointed out.

The 44 formed part of an original 65 Filipinos affected by the ship’s bankruptcy. The shipowner had issued fares and settled back wages for 21, leaving the 44 stranded in Miami.

Administrator Dimzon said also that the Philippine government successfully negotiated with the US immigration authorities (a) to extend the expiry of their visas in time for their departure, and (b) to allow the seafarers to leave US soil from Miami to Manila via Los Angeles.

US immigration officials agreed to the two requests on the Philippines’ guarantee of confirmed plane tickets for the workers from Miami and of close monitoring of boarding.

Dimzon credited Consul General Arturo Macatangay, OWWA Welfare Officer Adonis Alberto Duero, and Labor Attache Minda Padilla of the Philippine Overseas Labor Office in Washington DC for the successful negotiations with US immigration.

[end]